Customer Service Representative

  • location: Conshohocken, PA
  • type: Permanent
  • salary: $1 - $50,000 per year

job description

Customer Service Representative

While a lot of hiring and jobs are on hold, we are building relationships with candidates that are looking for work in any office professional setting (sales, marketing, data entry, administrative assistant, customer service, HR reps, etc.).  We have been receiving open jobs from numerous local companies in the Greater Philadelphia Area, and are actively seeking candidates with interpersonal skills, strong professionalism and phone presence, organizational skills, among others.  Two positions we are actively searching for and seeing the most open jobs with are from are Sales and Customer Service.  If you have experience with either of these professions and you are seeking a new position, I'd love to talk to you.  Some key skillsets for customer service include: manage incoming customer inquiries, manage escalating conversations with upset customers, use customer tracking systems, etc.  For sales, main skills our company partners are looking for are lead generation, confidence on phone, account management, ability to follow-up with leads, cold calling, brand awareness, etc.

I look forward to connecting, and I hope we are able to be a helpful resource in your job search!



Responsibilities

Manage incoming customer inquiries, manage escalating conversations with upset customers, use customer tracking systems



Skills

  • Customer Service (3 years of experience is preferred)
  • Active Listening
  • Basic Software Skills
  • Typing Skills
  • Telephone Etiquette (1 year of experience is required)
  • Interpersonal Sensitivity
  • Adapting to Change
  • Organizational Skills
Education
  • High School
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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