Call Center Rep

  • location: Kennesaw, GA
  • type: Temporary
  • salary: $16 - $18 per hour

job description

Call Center Rep

Looking for a great job in a fun-filled atmosphere with room to grow within a company? We are looking for professional call center contract representatives for our tax software to work through the busy tax season! No tax experience required!

Working hours are 8-10 hours shifts between 8:00am-11:00pm EST Monday-Saturday.

Paid extensive training as well as competitive pay rates!



Responsibilities

The Support Specialist provides support to business tax software clients. You will provide resolution to moderate and complex inquiries by phone, online chat, or E-mail. Answers are based upon information provided in product guides and support knowledge databases as well as other internal tools. Support Specialist identify and document resolutions to reoccurring inquiries as well as provide general reports to management.



The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
Skills
  • Active Listening
  • Customer Service
  • Typing Skills
  • Microsoft Office
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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  • date posted: 5/1/2020