Mortgage CSR

  • location: Beaverton, OR
  • type: Temp to Perm
  • salary: $16 - $17 per hour

job description

Mortgage CSR

We are looking for customer service professionals to join a mortgage call center in Beaverton. 

In this role you will perform a host of customer service and processing duties in this role. You will be responsible for things such as making and receiving calls with requests from our lenders in regards to credit or consumer related transactions, while performing verifications of credit, employment, banking & tax return information using various methods and systems. Results of verifications are entered into a corresponding system or database for immediate return to the client

Job duties may include 

• Perform verification of credit 

• Interpret credit report data 

• Make outbound calls updating the credit data 

• Take inbound calls from our customers 

• Process preliminary products 

Merge Plus 

Mortgage Only 

Knowledge and Skills 

• Basic data entry/typing skills 

• Verbal and written communication skills 

• Customer Service Experience 

• Ability to multi-task 

• General knowledge of company products and services 

• Proficient MS Office skills 

• General PC skills 

• Ability to work in a face paced environment



Responsibilities

Employees perform a host of customer service and processing duties in this role. You will be responsible for things such as making and receiving calls with requests from our lenders in regards to credit or consumer related transactions, while performing verifications of credit, employment, banking & tax return information using various methods and systems. Results of verifications are entered into a corresponding system or database for immediate return to the clients.



The essential functions of this role include:

  • working in a smoke free environment
Skills
  • Customer Service
  • Call Center Support
  • Microsoft Office
  • Multi-tasking
  • Data Entry
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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