Customer Service I

  • location: Phoenix, AZ
  • type: Temporary
  • salary: $13.50 per hour

job description

Customer Service I

Our client in the retail industry is looking for 6 Customer Service Representatives to joint their team as soon as next week! The ideal candidate has experience in a complex call center using dual monitors and is able to make connections with customers to build rapport. This position will start working from home until further notice because of COVID-19. Their call center is open from 7 am to 5 pm and your shift will be schedule in between those time, Monday through Friday. Candidates must have capability of working from home to start off with.



Responsibilities

  • Answer customer calls to to learn about and address their needs. 
  • Engage in active listening while speaking to customers and confirm or clarify information. 
  • Build rapport and ensure customer satisfaction. 
  • Utilize softwares available to look up information. 
  • Understand and strive to meet metrics.


Skills
  • Customer Service
  • Telephone Etiquette
  • Adapting to Change
  • Active Listening
Education
  • High School
Qualifications
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

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