Collections Rep

  • location: Chattanooga, TN
  • type: Temp to Perm
  • salary: $14 - $16 per hour

job description

Collections Rep

Would you say you have experience providing world class customer service and collections? We have a local Chattanooga, TN company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of a computer screen and headset, and will be required to multi-task efficiently. You will follow up with customers via phone, email and fax to retrieve any necessary information.



Responsibilities

  • Focus collection goals to reduce total % across aging for assigned portfolio
  • Reconciliation of customer payment disputes to resolve discrepancies, short payments and refunds
  • Provide weekly reporting on account resolutions to management
  • Calling clients with past due balances
  • Setting up payment plans
  • Going over various options to get clients out of collections process
  • Exercising customer service skills
  • Investigate previous data
  • Resolve billing issue
  • Applying payments to accounts
  • Taking actions to encourage timely payments by clients


Skills
  • Setting up payment plans (1 year of experience is required)
  • resolving billing issues (1 year of experience is required)
  • Accounts receivables
  • Collections (1 year of experience is required)
  • Customer Service (2 years of experience is required)
  • Applying payments (1 year of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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