Are you a caring customer service professional that wants to further develop your skills and knowledge while making a difference in other's lives?
Does the idea of being on a challenging and collaborative team put a smile on your face? A major healthcare company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.
The ideal candidate has previous experience in customer care and has a passion for helping others.
Answer inbound calls and provide support to clients.
Colaborate with team members and multiple departments to ensure the best customer experience.
Collect, review, and document all communications in proprietary system.
Provide follow up support via phone and email.
Assist with addition projects as assigned.
The essential functions of this role include:
- Customer Service
- Telephone Etiquette
- Basic Software Skills
- Years of experience: 1 year
- Experience level:Experienced
Working hours: 4 AM - 11 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.