Bilingual Call Center Rep

  • location: Overland Park, KS
  • type: Temp to Perm
  • salary: $15 per hour

job description

Bilingual Call Center Rep

Do you enjoy communicating with people over the phone? Have an empathetic and cheery disposition? Are you fluent in both English and Spanish? We are looking for a Customer Service Advocate to join the care team. If you you like the idea of monthly Friday Happy Hours, annual bowling tournaments and sports watching parties this may be the work culture you have been searching for. 

If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you!

Responsibilities

 

Answer incoming calls from members 

Responsible for appointment reminder calls 

Schedule online appointment requests 

Answer questions or concerns submitted through the portoal 

Serve as primary point of contact for memebers 

Skills

  • Follow-up
  • Telephone Etiquette
  • Customer Service (1 year of experience is required)
  • Typing Skills
  • CRM
  • Spanish (2 years of experience is required)
  • English (2 years of experience is required)
Education

  • High School (required)
Qualifications

  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 12 PM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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