Customer Service

  • location: San Diego, CA
  • type: Temp to Perm
  • salary: $14 per hour

job description

Customer Service

**Please note that many of our client's offices are closed due to the pandemic, however, we expect the moment the "stay home" mandate is over our clients will rush back to their offices!  When that happens, we expect clients to reach out to us to help them fill these positions quickly.  This position is one that we fill frequently so we are pre-screening candidates for this role. Let's chat now so we're ready to hit the ground running when we get the green light to go back to work!

This position will open up when we are back to the office!  Our wonderful client in mid San Diego is looking to start a new team in their VIP Membership club. The client will interview this week and next-They need six people!



Responsibilities

*Assisting members with questions about their memberships.
*Outbound calls to assist in renewing the membership
*Inbound calls assisting vip members.
*Any potential upselling will result in monthly bonuses!

Retail customer service OR phone customer service experience.
The position pays $14 per hour and outbound sales reps (upselling) have opportunity for bonuses monthly.

Opening position starting at 6:00am to 230pm Wednesday, Thursday, Friday and 8:00am to 5:00pm Saturday and Sunday ( Mon and Tuesday off)

Call center experience is not required, but some face to face customer service is ideal!
Ability to type into a data system while chatting with clients.



Skills

  • Customer Service
  • ERP
  • Typing Skills
  • Telephone Etiquette
  • Empathy
  • Active Listening
  • Basic Software Skills
Education
  • No Degree Required
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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