Call Center Agent

  • location: Fort Lauderdale, FL
  • type: Temp to Perm
  • salary: $12 per hour

job description

Call Center Agent

Randstad has partnered with a great call center here in Broward County! They are looking for Call Center Agents who can work a flexible, rotating schedule in their office starting ASAP. 

This is a great opportunity for a driven, reliable CSR professional with availability to work any day of the week. 



Responsibilities

- Handle inbound calls from customers

- Create customer profiles, document data in CRM tool 

- Able to handle large volume of calls while also typing data into system

- Manage customer experience for all customers calling in 



The essential functions of this role include:

  • working up to 2 hrs of overtime per week
  • working weekends
Skills
  • Active Listening
  • Telephone Etiquette
  • Typing Skills
  • CRM
  • Follow-up
  • Adapting to Change
Education
  • High School
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 2 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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