Customer Service rep

  • location: Leawood, KS
  • type: Temp to Perm
  • salary: $16 - $16.34 per hour

job description

Customer Service rep

Are you a detailed oriented individual with a customer focused attitude? Do you thrive in fast paced atmosphere? Are you looking for an opportunity that will allow you to temporarily work from home for the next 45-60 days? 



Our client is looking for service minded individuals to be the front lines for all incoming customer calls. The ideal candidate will be detail oriented, possess the ability to multi-task, and be a quick study. 



Responsibilities

--Underwrites new submissions to ensure policies are correct

--Process endorsements, cancellations and reinstatements 

--Handle all billing issues 

--Respond to customer inquiries via phone and online chat support 

--Take approximately 50+ incoming calls per day 

--Frontline for all incoming calls

--Enter data into the system 





Skills

  • Customer Service
  • Active Listening
  • Adapting to Change
  • CRM
  • Typing Skills
  • Basic Software Skills
Education
  • Bachelors
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 7 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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