Customer Service Representative

  • location: Hampton, VA
  • type: Temp to Perm
  • salary: $12 - $12.50 per hour

job description

Customer Service Representative

Our client in Hampton, VA is looking for Call Center Representatives for Temp-to-Hire opportunities! If you have Call Center experience with exceptional Customer Service this is the position for you! 


  • Take incoming customer calls regarding change request
  • Enter enrollment and materials data
  • Maintain knowledge of policies and procedures
  • Conduct Research on any customer issues
  • Maintain customer confidentiality

The essential functions of this role include:
  • working in a smoke free environment
  • working weekends
  • Customer Service (1 year of experience is required)
  • Basic Computer Skills
  • Telephone Etiquette
  • Typing Skills
  • Call Center Support (1 year of experience is required)
  • Microsoft Office
  • Active Listening
  • High Volume Call Experience
  • High School (required)
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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