Bilingual Medical CSR

  • location: Riverview, FL
  • type: Temp to Perm
  • salary: $14 - $15 per hour

job description

Bilingual Medical CSR

Randstad is working with a client in need of an experienced medical customer service expert to help with the companies expansion. The customer service team plays an important role in providing proactive solutions, inquiry research/resolution, and root cause analysis. Primary focus is always to act as liaisons for both internal and external customers to enhance the customer experience.



  • Expedites orders by acting as a liaison in problem solving, research and problem/dispute resolution
  • Works with spreadsheets to track order information
  • Processes customer orders
  • Determines flights, transportation methods for delivery of product. Tracks of packages with couriers, charters, airlines
  • Generates labels (shipping, hazardous materials) 
  • Determines quantities of products activity to order based on customer demand
  • Orders products/activity from suppliers.
  • Handles invoices/billing of independent pharmacies serviced directly by facility
  • Responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution
  • Assists in warehouse as needed with pack/pack, shipping, and labeling as needed
  • Works on projects of moderate scope and complexity. Performs other job duties as assigned

  • Entering Data
  • 10-Key
  • Order Processing
  • Data Entry (1 year of experience is required)
  • Data Collection
  • Typing Skills
  • Time Management
  • OSHA
  • Medical Software
  • Active Listening
  • Microsoft Office (1 year of experience is required)

  • High School (required)

  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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