Remote Customer Service Agent

  • location: Saint Augustine, FL
  • type: Temp to Perm
  • salary: $12 per hour

job description

Remote Customer Service Agent

Randstad is looking for a Customer Service Agent for a work from home position.  This is a four month project but could go longer.  Candidates must be availabe 7 days a week with two days off. Different shifts are available starting at 1 pm  Hardware: Must have internet that is hard wired into their devices  - no wifi Must have USB headset Must be able to pass a Type 30 WPM alpha numeric test  Must have 6 months min of inbound calls of any kind – front desk hotel, receptionist, call center etc 



Responsibilities

Receive calls to assist customers with anything from placing orders and facilitating returns

Locate products and scheduling deliveries for all brands.

Efficiently resolve customer problems

Inspire customer loyalty and give them a reason to come back 



The essential functions of this role include:

  • working up to 5 hrs of overtime per week
  • working weekends
Skills
  • Customer Service
  • Telephone Etiquette
  • Basic Software Skills
  • Adapting to Change
  • Basic Computer Skills
  • Troubleshooting
  • Active Listening
  • Follow-up
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: Second

Working hours: 2 PM - 12 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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