Customer Service Representive

  • location: Franklin, TN
  • type: Temp to Perm
  • salary: $14.50 - $15 per hour

job description

Customer Service Representive

Would you say you have experience providing world-class customer service? We have a company that is in need of someone with your expertise. This is a high volume and fast-paced environment where you will be working on computer screens and will be required to multi-task efficiently.

You will be responsible for taking inbound phone calls and provide solutions to policyholder problems. You will take payments, make any changes or additions while providing the best customer service possible! 

Interviews are happening next week! To ensure you're on the list, email your resume to Jordyn at jordyn.edwards@randstadusa.com today! 



Responsibilities

In this role, you are responsible for taking inbound calls from customers in regards to their policy. You will make changes, cancelations, take payments, or answer general policy questions. 

Here is what you need to have: 

Ability to answer inbound calls

Ability to work in a non-scripted call center setting (training will be provided) 

Ability to deliver solutions

Excellent customer service skills 



Skills

  • Customer Service
  • Telephone Etiquette
  • speaking Spanish language
  • typing 40 WPM
  • Call Center Support (2 years of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 7 AM - 5:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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