We are currently highering for a busy collections call center located in Newark, DE! This is a full-time, temporary to hire position starting immediately. Successful candidates will have 1+ years of experience in a customer service environment. Experience in collections/call center enviornment A PLUS!
PAID 2 week training provided Hours : 3 days a week 8am-5pm 2 days a week 12pm-9pm (this is a MUST) 1-2 Saturdays a month from 8am-12pm
- High volume of outbound collections calls collecting money for clients in the financial industry - Customer Service/Issue resolution - Working off a proprietary system to input client information
- 1+ years of experience in retail customer service (if entry level, this position will pay $11/hr) - 1+ years of collections/call center experience A PLUS (may compensate higher)
answering high volume inbound calls
The essential functions of this role include:
- working up to 5 hrs of overtime per week
- working weekends
- Customer Service
- Telephone Etiquette
- Active Listening
- Adapting to Change
- Years of experience: 2 years
- Experience level:Entry Level
Working hours: 8 AM - 5 PM
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