Do you enjoy communicating with people on the phone? Have a cheery disposition? Do you have experience with Email and CHAT?
The Customer Service Specialist will serve as an expert in Customer Service by providing inbound customer service via phone, e-mail and chat. In addition, the Specialist will act as a liaison between the Customer Service and other business contacts, handle escalated calls, schedule and conduct final customer follow-up to ensure complete satisfaction with the company experience.
-Provide outstanding customer service via phone, email, and chat.
-Provide all available products and pricing to the customer so they can make an informed purchasing decision
-Efficiently and accurately record all order/purchase order information including price, discounts, ship-to address, and ship via, item numbers, quantity and any notes related to the order or customer.
-Provide positive and quality customer service through one-call resolution.
- Customer Service
- Basic Software Skills
- Telephone Etiquette
- Basic Computer Skills
- Years of experience: 0 years
- Experience level:Entry Level
Working hours: 9:30 AM - 6 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.