remote Call Center Representative Inbound

  • location: Boca Raton, FL
  • type: Temp to Perm
  • salary: $12 per hour

job description

remote Call Center Representative Inbound

Looking for you next opportunity? Are you searching for a customer service role to apply your professional expertise?

WE ARE HIRING! We have several positions available with our internationally recognized luxury retailer for furnishings and kitchenware. This immediate remote opportunity will be temporary to hire- 3 week virtual training will be provided. Candidates can live anywhere in the United States. Several shifts available! In order to be considered: candidates must have previous experience preferably handling inbound calls, laptop or desktop computer, high speed internet, ethernet cord, and a USB headset to apply.



Apply to this job posting, submit your resume, and schedule your interview today! Please send questions to avesta.shaygannik@randstadusa.com Or call directly for more information 754-273-2672



Responsibilities

  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in the computer system
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software
  • Process orders, forms, and application
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary


Skills
  • Telephone Etiquette
  • Patient Support
  • Basic Computer Skills
  • Customer Service
  • Typing Skills
Education
  • High School
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 1:30 PM - 9:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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