Are you looking for the next steps in your career? Take that first one by applying to be in an advanced customer service role. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has 2 years of previous experience in customer service position.
Handle incoming requests and ensure issues are resolved for the order management and complaint resolution processes while exceeding customer expectations.
Gather and enter customer information to fulfill customer needs.
Place orders, handle return requests, manage customer inventory, customer coorespondence.
Evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Responsible for compiling and generating reports as they relate to customer needs.
- Customer Service
- Telephone Etiquette
- Basic Computer Skills
- Active Listening
- communication skills
- Years of experience: 2 years
- Experience level:Entry Level
Working hours: 9 AM - 6 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.