Collections Rep

  • location: Beaverton, OR
  • type: Permanent
  • salary: $38,400 - $41,600 per year

job description

Collections Rep

Randstad is looking for a number of Loan Processors to join one of the largest and fastest-growing full-service residential lenders Oregon.

Job Description:

  • Must have experience in Mortgage Loan Processing of Full Document loans (FHA, VA, CONV and USDA)
  • Initiates and maintains contact with customers throughout the processing period, assisting with any questions or any additional information needed.
  • Verify loan documents (including income, assets, credit, appraisal and title insurance)
  • Responsible for ensuring that all loan documentation is complete and accurate
  • Monitors loans in process to determine any deviation from standard processing time
  • Establishes accurate closing date and monitors promised closing dates to meet those established.
  • Performs final review of the completed application packages and prepares the file for approval
  • Must be familiar with Loss Mitigation options
  • Must be knowledgeable in Mortgage Servicing

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job

Language Skills:

You must have the ability to read and interpret documents as well as the ability to write routine reports and correspondence.

Mathematical Skills:

A candidate must have the ability to calculate figures and amounts such as discounts, interest, commissions. You will also need the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations 

Customer Service Relationships:

The ideal candidate will be able to assess and diffuses problematic situations that require influencing others to reach consensus.


Education and/or Experience:

  • High School degree, or equivalent, required. Higher degree preferred.
  • Detailed knowledge of FHA, VA, Conventional, USDA. 
  • General tax returns knowledge.
  • Ability to calculate income and assets.
  • Current Mortgage Loan Processing knowledge and background required.
  • Accurately document all information pertaining to accounts.
  • Ability to solve problems.
  • Encompass experience preferred but not required.
  • MS Office proficient

  • Call Center Support
  • Math and Calculation
  • Interpersonal Skills
  • Customer Service
  • Microsoft Office
  • Data Entry
  • High School
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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