Parts Coordinator

  • location: Jacksonville, FL
  • type: Temp to Perm
  • salary: $17 per hour

job description

Parts Coordinator

Parts Coordinator for busy Call Center



High-end Preservation and Cooking Parts Company is seeking a full-time parts coordinator to work in their fast-paced, customer-focused Jacksonville location. This position works with customers primarily over the phone, providing information and processing orders.



CALL CENTER DUTIES

  • Answer phone in a friendly, courteous and professional manner. 
  • Obtain and verify information for incoming orders
  • Enter orders into a custom database with accurate information
  • Provide service by answering customer questions and offering assistance
  • Participate in educational opportunities in order to keep your job knowledge up to date


JOB REQUIREMENTS

  • High School Diploma or equivalent
  • Proficiency with computer applications and comfort learning new systems
  • strong telephone communication skills
  • strong attention to detail
  • strong customer service orientation – both internal and external
  • Good listening and verbal skills
  • The ability to work independently with limited supervision
  • Ability to exhibit patience and confidence with customers
Preferred:



* Previous shipping and receiving experience

* 1 + years of experience handling multi-line phones



After a 90-day probation period, full benefits are offered including single employee health care coverage, paid time off and the future opportunity to participate in the company’s 401K plan in accordance with company guidelines.



Responsibilities

  • Answer phone in a friendly, courteous and professional manner. 
  • Obtain and verify information for incoming orders
  • Enter orders into a custom database with accurate information
  • Provide service by answering customer questions and offering assistance
  • Participate in educational opportunities in order to keep your job knowledge up to date


The essential functions of this role include:
  • working in a smoke free environment
Skills
  • Answering Phones (5 years of experience is preferred)
  • parts manuals (2 years of experience is preferred)
  • Problem Solving
  • computer proficiency (5 years of experience is preferred)
  • customer service in office set (3 years of experience is preferred)
Education
  • High School
Qualifications
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

get jobs in your inbox.

sign up
{{returnMsg}}

related jobs

    Tool and Die

  • location: Jacksonville, FL
  • job type: Temp to Perm
  • salary: $13 - $17 per hour
  • date posted: 5/8/2020

    Assembler II

  • location: Jacksonville, FL
  • job type: Temporary
  • salary: $15 per hour
  • date posted: 5/5/2020

    Brake Press Operator

  • location: Jacksonville, FL
  • job type: Permanent
  • salary: $32,240 - $37,440 per year
  • date posted: 4/27/2020