Documentation Specialist

  • location: Austin, TX
  • type: Temp to Perm
  • salary: $15 - $15.05 per hour

job description

Documentation Specialist

Are you experienced in customer service with great attention to detail?   Are you self-motivated and goal oriented?

As the Document Specialist you will review and prepare documents ensuring client specifications are met.

If you take pride in the work that you do and love a challenge this may be the role for you! 

  





Responsibilities

Assist Customers with inquiries via telephone and email regarding services and order status. 

Manage multiple assignments with efficiency and with the abiltiy to prioritize. 

Document all customer inquiries with accuracy and efficiency. 

Maintain open communication with management on any operational or technical issues.  

 Maintain quality service by maintaining and following procedure manuals, resolving processing problems, and recording time measurements.

Prepare copyright documents for customers. 

Collaborate with multiple teams and cross train on related jobs. 

Consistently demonstrate positive and professional behaviors to drive Customer satisfaction and department morale.





Skills

  • Written Communication
  • Verbal Communication
  • Responsiveness
  • Customer Service
  • Data Entry
Education
  • Bachelors
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 7 AM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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