Collections Representative

  • location: Saint Charles, MO
  • type: Temp to Perm
  • salary: $14 - $15 per hour

job description

Collections Representative

Would you say you have experience providing world class customer service?

We have a local collections company that is in need of someone with your expertise. This is a high volume and fast paced environment. You will make outbound calls to in attempt to set up re-payment options for some of the largest and most well-know Financial companies around.



They value their call center employees and are proud to offer:

Business Casual Attire (Jeans Allowed)

Paid Training Program

Employee Friendly Call Center Culture 

Outstanding Customer Service Incentives



When you convert to permanent employment:

Comprehensive Insurance Benefits

401(k) Retirement Plan and Tuition Reimbursement

Management Advancement Opportunities



Responsibilities:

Provide outstanding customer service 

Motivate and guide customers  through the collections process

Educate customers on available payment options

Discuss sensitive financial situations

Perform data entry on customer accounts

Establish rapport with customers while providing outstanding customer service

Provide positive outcome for customers and clients



Responsibilities

Seeking customer service oriented individuals that are open to making outbound collections calls.

Must be able to provide outstanding customer service and represent many of the Top Banks and financial services companies in the country.

Motivate and guide customers  through the collections process and educate customers on available payment options

Discuss sensitive financial situations

Perform data entry on customer accounts

Establish rapport with customers while providing outstanding customer service

Provide positive outcome for customers and clients



Skills

  • Customer Service (1 year of experience is required)
  • Call Center Support (1 year of experience is required)
  • Outbound Customer Service (1 year of experience is preferred)
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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