Customer Service Agent

  • location: Fort Lauderdale, FL
  • type: Temp to Perm
  • salary: $12 per hour

job description

Customer Service Agent

If you are looking for a REMOTE inbound call center role - look no further! Randstad has partnered with an amazing company for remote CSR agents. 

You must have:

  • A USB headset
  • Personal computer / Laptop with Ethernet cable directly plugged into Modem
  • Web-cam
  • Able to work any schedule / shifts at: 1PM - 9:30PM or 3:30PM - 12AM
Responsibilities

 

  • Answer calls using a headset and computer working remote
  • Answer phone calls from customers to assist with questions, orders, and tracking 
  • Handle customer issues and questions in a timely manner 
The essential functions of this role include:

  • working up to 2 hrs of overtime per week
  • working weekends
Skills

  • Customer Service (3 years of experience is preferred)
  • Active Listening
  • Telephone Etiquette (3 years of experience is preferred)
  • Interpersonal Sensitivity
  • Typing Skills
  • Basic Software Skills
  • Basic Computer Skills
  • Empathy
Education

  • High School
Qualifications

  • Years of experience: 3 years
  • Experience level:Entry Level
Shift: Second

Working hours: 1 PM - 9:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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