Contact Tracer - Monitor

  • location: Fort Mill, SC
  • type: Temporary
  • salary: $14.50 - $15 per hour

job description

Contact Tracer - Monitor

We are currently seeking Contact Tracers/Monitors to help with researching the spread of COVID-19. This is a full-time, remote contract opportunity, where you would work from 8:00am - 6:00pm during an assigned 4 day work week shift. 

We have multiple openings and candidates must be willing to complete the ASTHO Contact Tracer Training in order to be considered for the opportunity. This certification is 100% free and can be found at: https://learn.astho.org/products/making-contact-a-training-for-covid-19-contact-tracers

We will request a copy of this upon reaching out to discuss the opportunity further . Only candidates who pass/obtain the certification will be considered.

If you are an empathetic individual, with an excellent phone demeanor, we'd love to chat. Please click to apply.



Responsibilities

  • Follow protocol/procedure for contacting assigned named close contacts to confirmed COVID19 cases and document appropriately as required.  
  • Use a scripted template to guide the interview process and assure all required questions are asked, education instructions given, and interaction is conducted with confidentiality and empathy.  
  • Maintain contact with DHEC supervisor, as required.  
  • Complete data entry for contact notification outcomes into the designated system accurately and at the time of call or encounter.  
  • Immediately report concerns or problems to the assigned DHEC supervisor.  
  • Prioritize workload and meet deadlines.  
  • Exhibit excellent interpersonal skills and interact professionally with culturally diverse populations.  
  • Ability to think critically and use good judgment in all decision making.


The essential functions of this role include:
  • working weekends
Skills
  • Interpersonal Sensitivity
  • Customer Service
  • Active Listening
  • Medical Terminology
  • Telephone Etiquette
Education
  • High School
Qualifications
  • Years of experience: 0 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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