Remote Customer Service

  • location: Pooler, GA
  • type: Temp to Perm
  • salary: $11 - $11.75 per hour

job description

Remote Customer Service

Randstad is seeking to fill multiple Remote Customer Service Representative openings to start on June 1st! We are looking for anyone that has previous over the phone customer service experience, has worked in a call center environment or has an extensive background in the service industry!

Job Duties include:

  • -Effecient Problem Solving 
  • -Active Listening 
  • -Emphasizing your effort and empathy 
  • -Retain customers through superior service 
Once Brought on as a Permanent Employee you qualify for...

  • Full Benefits/401k
  • Growth/Promotional Opportunites 
  • Overtime 
  • Other employee discounts and perks
In order for you to be considered for this position you MUST HAVE THE FOLLOWING...

  • Full time Availability
  • Ability to complete a 3 week paid train course with perfect attendance 
  • Live in the state of Florida 
  • Have a Computer/PC/MAC with compatible OS and webcam 
  • Have a USB headset with Microphone 
  • The ability to connect you computer directly to your Router 


If you are interested in this position or other feel free to apply to this posting or reach out to Luke Burton at 727/521-5660. 



Responsibilities

 • Address customer questions and concerns regarding product and delivery information

• Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.

• Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.

• Check inventory, process returns, issue replacements and credits for damaged or defective merchandise

Perform other duties as assigned



Skills

  • Customer Service
  • Active Listening
  • Empathy
  • Follow-up
  • Telephone Etiquette
  • Typing Skills
  • Troubleshooting
  • Basic Computer Skills
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: Second

Working hours: 1 PM - 12 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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