Inbound Call Center Representative

  • location: Boynton Beach, FL
  • type: Temp to Perm
  • salary: $9 - $15 per hour

job description

Inbound Call Center Representative

Our client in Boynton Beach is seeking enthusiastic, self motivated people to join in their expanding team!  We are currently interviewing for In-Bound Customer Service Representatives who are ready to jump start a career with a fast growing company.  Come for the job – Stay for the Career!





-EXCELLENT communication skills, strong verbal and writing ability

-Computer proficient in MS office and other common desktop software applications, strong Internet knowledge, Sales Force and Five9 experience a plus

-Must perform effectively in a fast-paced, high volume call center environment dealing with various degrees of customer stress

-Great social skills to take customer orders and resolve customer issues



Training will start at $9/hr. (typically 1-3 weeks), then will increase to $9.50/hr. for 90 days.  At 90 days you will have a performance review, and your pay will be adjusted accordingly.  You have potential to make commissions, and can make up to $16/hr+.



In order to qualify for this position, you must open availability to work any days, and any hours between 7 am - 12 am.







Responsibilities

- Answering Calls

- Customer Support

- Processing Payments

- Issuing Refunds



The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
Skills
  • Active Listening
  • Call Center Support
  • Empathy
  • Telephone Etiquette
  • Typing Skills
  • CRM
Education
  • No Degree Required
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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