Call Center Rep

  • location: Clive, IA
  • type: Temp to Perm
  • salary: $13 - $14 per hour

job description

Call Center Rep

Attention all great communicators and customer service professionals (people with retail and food service experience are welcome!)  These are ESSENTIAL positions with the leading financial company in the Des Moines area.

We are looking for Customer Service Representatives to take incoming calls to service home loans and help homeowners.  Some weekend work may be required down the road but you can expect a set, rotating schedule.

Work with Randstad, where you will receive a weekly paycheck, 401k, benefits, and access to our industry leading discount program and other perks. 

Apply today or text us at  (515) 329-5034 to learn more!



Responsibilities

  • Take incoming calls to service home loans.
  • Evaluates customers' financial situations and follows prompts to suggest other services and features.
  • Compose written documents. 
  • Navigate quickly across multiple computer systems.
  • Ability to multitask.
  • Professional, upbeat communication.
  • Refers more complex issues to higher level staff.
  • 1+ year experience in a direct customer contact, service, or sales environment needed.


Skills
  • Telephone Etiquette
  • Active Listening
  • Follow-up
  • Customer Service (1 year of experience is required)
  • Multi-tasking
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: Second

Working hours: 4 PM - 12 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Call Center Rep

  • location: Des Moines, IA
  • job type: Temp to Perm
  • salary: $14 - $15 per hour
  • date posted: 6/24/2020