Collections Rep

  • location: Bensalem, PA
  • type: Permanent
  • salary: $37,000 - $42,000 per year

job description

Collections Rep

A large Financial Institution is looking to hire a Collections Representative!!  The Collection Rep is responsible for colecting on delingquent consumer loans and Visa credit cards for the assigned Credit Union accounts.

This position is Direct Hire with a Salary between $37-42k and bonus potential of 3-7% of your salary.  

The hours are Monday-Friday (3 days 9a-5p and 2 days 10a-6p) with a rotating Saturday (8a-4p with a comp day to follow)- Total hours are 36.25 hrs/wk.


  • Collect on delinquent consumer loans and Visa credit cards.
  • Make arrangements for accounts to be brought current, in one or several payments.
  • Follows up on promises and broken promises.
  • Transfers funds from members’ accounts, process ACH transfers and/or Credit/Debit card payments to clear or reduce the delinquency.
  • Skiptrace in order to locate hard to find members.
  • Work with member to ascertain the reason for the delinquency
  • Handle incoming calls for delinquent mortgages.
  • Restrict and/or remove services as needed and in accordance with the policy to reduce potential losses.
  • Use the Collections system effectively by ensuring that all the correct workflow and account notes are 100% accurate.
  • Have a very good working knowledge of the Credit Union’s Policies and Procedures and any laws applicable to the collections of delinquent share or loans.
  • Have knowledge of which departments and personal handle different types of member services issues.

  • Collections (2 years of experience is required)
  • Banking or Credit Unions (1 year of experience is required)
  • High School
  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 8:15 AM - 4:30 PM

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