Call Center Rep

  • location: Atlanta, GA
  • type: Temp to Perm
  • salary: $15 per hour

job description

Call Center Rep

Are you looking for the next steps in your customer service career? Take that first one by applying to be a Customer Service Representative with one of our growing clients in the Roswell area! If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has 2+ years of previous experience as a call center representative.  



Responsibilities

  • Answer inbound calls to answer general questions as well as assist customers currently in the application process
  • Respond to digital communications via email, text, chat
  • Follow defined procedures to process loan applications
  • Working saturdays from 8:00 am to 5:00 pm (this is a requirment)


The essential functions of this role include:
  • working in a smoke free environment
  • working weekends
Skills
  • Telephone Etiquette
  • Customer Service
  • Empathy
  • Call Center Support (1 year of experience is required)
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 7 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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