customer service

  • location: Little Falls, NJ
  • type: Temp to Perm
  • salary: $20 - $22 per hour

job description

customer service

I have an E-Commerce Customer Service opening available with a large manufacturing company; a lead manufacturer of plastics, acrylics, polycarbonate and marine boards in any shape, size and cut in Woodland Park, NJ.



Job Details

·       This job is full time.

·       This job is temp-perm

·       Monday thru Friday 8:00am- 5:00pm

·       Pay- rate: $22/hr



Benefits of going on Permanent

·       Performance review/ potential salary increase

·       401k

·       Medical and Dental Benefits

·       Growth Opportunity

·       Exceptional training programs



Job Description

·       Build and maintain relationships with customers and vendors

·       Communicate with vendors on a daily basis over the phone/ through email correspondence

·       Place, track and manage customer orders

·       Assist customer with returns 

·       Work on Web-chat

·       Work through outlook, excel

·       E-commerce 

 

Skills   

·       2+ years experience in Customer Service

·       High school diploma

·       Ecommerce knowledge/ experience



Qualifications

·       Previous customer service experience

·       Excellent communication and relationship building skills

·       Ability to communicate over the phone and through email

·       Previous e-commerce experience

·       Able to work in a fast-paced environment

·       Quick to pick up new skills



Responsibilities

·       Build and maintain relationships with customers and vendors

·       Communicate with vendors on a daily basis over the phone/ through email correspondence

·       Place, track and manage customer orders

·       Assist customer with returns 

·       Work on Web-chat

·       Work through outlook, excel

·       E-commerce 



Skills

  • Customer Service
  • Basic Computer Skills
  • communication skills
  • Microsoft Office
Education
  • High School (required)
Qualifications
  • Years of experience: 2 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

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