Remote Customer Service Rep

  • location: Chattanooga, TN
  • type: Temp to Perm
  • salary: $11 - $12 per hour

job description

Remote Customer Service Rep



Are you looking to take a step up from your current customer service position and work for Whirlpool, Award Winning Customer Service Team, with ample growth opportunities? We are seeking Care Experts who are passionate about helping our consumers and who enjoy working in an experience center that ranks some of the top scores in engagement among the industry. This dynamic person will answer consumer questions regarding appliances, primarily via phone.

While Customer Service is our primary function, we have unique sales opportunities for most calls where your ability to sell will earn you commission based bonuses on top of your hourly rate. High performers earn the opportunity to receive pay increases each quarter.



Responsibilities

As a Remote Customer Service Representative you will answer incoming calls, emails and messages from customers for researching solutions. Scheduling service, troubleshooting issues and selling extended service plans and products while earning commissions.



Must be willing to work 40 hours a week between the Call Center operating hours of 8am- 8pm Monday-Tuesday and 9am-7pm Wednesday-Friday.











Skills

  • Telephone Etiquette
  • Customer Service (2 years of experience is preferred)
  • Call Center Support (2 years of experience is preferred)
  • Typing Skills
  • Microsoft Office
  • Active Listening (1 year of experience is preferred)
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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