Customer Support Specialist

  • location: Des Moines, IA
  • type: Temp to Perm
  • salary: $14 per hour

job description

Customer Support Specialist

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major financial company in the West Des Moines area is looking for customer service representatives to join their team. The Customer Support Specialist will take inbound calls and occasionally make outbound calls for a variety of customer and partner related situations. Consider applying today to get a virtual interview scheduled with our Randstad team!  



Responsibilities

Customer Care Specialists will be responsible for taking inbound calls from customers regarding their home mortgage policies. This will include helping them with their questions on the spot, or directing them to the appropriate department. There is an 8 week training period to make sure every specialist is confident and comfortable in all aspects of home mortgage!



Skills

  • Customer Service
  • Basic Software Skills
  • Active Listening
  • Responsiveness
  • Follow-up
  • Attention to Detail
Education
  • High School
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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