Customer Service Representive

  • location: Los Angeles, CA
  • type: Temporary
  • salary: $20 per hour

job description

Customer Service Representive

Do you have experience in account coordination? Are you knowledgeable in Supply Chain? You can use both of those skills in this Wholesale Account Coordinator position for a major shoes and apparel company in Playa Vista.  We are looking for someone that provides prompt, courteous support to internal partners and addresses customer inquiries with the highest degree of professionalism. 



Responsibilities

-Global sample entry and distribution support
-Showroom support
-Communicate late outbound shipments with the account reps and/or customers
-Effective communication and collaboration with Logistics & Planning team
-Make any necessary changes to existing orders due to availability, delays, or other issues that may arise
-Educating on distribution capabilities and constraints
-Creating RA's, Credits and Debits
-Timely and accurate responses to customer email inquiries within 24-48hrs
-Partner with sales and accounts receivable on credit hold and order hold issues to help mitigate lost sales
 



Skills

  • Showroom Support
  • Supply Chain Liaison (3 years of experience is preferred)
  • Customer Service (2 years of experience is required)
  • Order Processing
  • Sense of Urgency
  • Teamwork
  • Corporate Retail (3 years of experience is required)
  • Vendor Management
  • Microsoft Office
  • Excel
  • SAP (1 year of experience is required)
  • Account Receivable
Education
  • High School (required)
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.



City of Los Angeles' Fair Chance Initiative:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.


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