Customer Service Fulfillment Associate

  • location: West Des Moines, IA
  • type: Temp to Perm
  • salary: $13 - $14 per hour

job description

Customer Service Fulfillment Associate

Does the idea of an open, challenging and collaborative environment put a smile on your face? A majorWest Des Moines company is looking for customer service representatives to join the Customer Care team. The Customer Care Support Specialist will  make outbound calls for a variety of customer and partner related issues.  



Responsibilities

Customer service representatives will be responsible for verifying employment and income. Completing these tasks will help the customer to have their mortgage or refinance completed. You will be responsible for mild data entry, and the information in the system needs to be correct.



The essential functions of this role include:

  • working in a smoke free environment
  • working up to 10 hrs of overtime per week
Skills
  • Customer Service
  • Typing Skills
  • Basic Software Skills
  • Adapting to Change
  • Active Listening
  • Telephone Etiquette
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: Second

Working hours: 10 AM - 7 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Customer service

  • location: West Des Moines, IA
  • job type: Temp to Perm
  • salary: $11 per hour
  • date posted: 5/1/2020