Customer Support I

  • location: Phoenix, AZ
  • type: Temp to Perm
  • salary: $15 - $17 per hour

job description

Customer Support I

Are you looking for a career in the medical field? Do you have at least 2 years experience in an office or admin role? If so, this is a rewarding opportunity you may be interested in! This role combines the workings of a warehouse with office work, where you will be responsible for supporting the office, as well as other team members.


 Prepares and maintains various records, documents, files and reports for assigned departments.
 Liaison between MedAire designated sales team and MedSupply.
 Coordinates office supply inventory and ordering process.
 Assists in the coordination of off-site storage.
 Compiles and records data required to process order and track inventory; prepares and maintains
related summaries and reports.
 Maintains office equipment and supplies, e.g., copiers, as assigned.
 Coordinates mail and delivery services.
 Handles customer complaints and non-order inquiries; responsible for ensuring appropriate resolution.
 Performs document management functions in compliance with ISO process.
 Maintain all client information which may be encountered either directly or indirectly while in the
performance of the job in strict confidence in accordance with HIPAA and/or any other pertinent
confidentiality regulations.

The essential functions of this role include:

  • working up to 4 hrs of overtime per week
  • Basic Software Skills
  • Basic Computer Skills
  • Customer Service
  • High School (required)
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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