Customer Service Rep

  • location: Denver, CO
  • type: Temp to Perm
  • salary: $14.74 per hour

job description

Customer Service Rep

Randstad Denver is currently seeking entry level customer service candidates for a remote work from home opportunity.

This position will be a remote work from home call center, answering inbound calls to assist customers who are applying for Medical Health Insurance. The primary function of your call is to collect the necessary data, enter this data into the system and follow all necessary guidelines and steps to help reach an approval or denial. You will then be providing the customers with the results and asking any follow up questions as necessary.

This position will be paying $14.74 an hour.

Monday-Friday Schedule with two shifts available.

6:00AM-3:30 PM

7:00AM-4:30 PM

The open enrollment period can get really busy and sometimes optional overtime is allowed! 

This is a great opportunity to get your feet wet in an office/work from home environment and build necessary skills and knowledge to move you forward into other Government positions! 

Responsibilities

 

Inbound customer servcie call center providing support for enrollment and applications for Government Supplied Medical Insurance. You will be expected to handle the calls promtply and efficiently, while providing excellent customer service, notate all accounts and systems and provide follow up if necessary. 

Providing system generated determinations for approvals or denials of services applied for.

Skills

  • Customer Service
  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Basic Software Skills
  • Spanish/English Bilingual (2 years of experience is required)
Education

  • High School (required)
Qualifications

  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 6 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Customer Service Rep

  • location: Denver, CO
  • job type: Temp to Perm
  • salary: $14.74 per hour
  • date posted: 6/18/2020