Customer Service Intermediate level

  • location: La Puente, CA
  • type: Temp to Perm
  • salary: $16 per hour

job description

Customer Service Intermediate level

NEED A JOB ASAP!!!!!  APPLY TODAY AND START TOMORROW!!!!!! MONEY NEXT WEEK!!!!

Do you have a positive attitude and cheerful disposition? Are you a self-starter and have a superb ability to pay attention to details? If so, we are looking for you. We're hiring a Customer Service Representative/Dispatcher to join the team for a Large Distribution Facility in the city of Ontario, CA. In this casual environment you will greet and handle any problems that arise from the drivers and/or customers.  The ideal candidate for this position is organized, resourceful, great attitude and a good problem solver.

Schedule: M-Sun (rotating Weekends)/2 days off/ $16.00/Hr

- Professional verbal and written communication meeting highest levels of customer service - Answering telephones, direct incoming calls and take messages - Computing, recording, and proofreading data and other information, such as records or reports - Scheduling/dispatching

¿ High school diploma or equivalent Preferred ¿ Previous CSR/Dispatching experience in a mid-sized company ¿ Proficiency in Microsoft Suite, particularly with Word and Excel ¿ Effective at planning, organization, and time management ¿ Positive and professional demeanor ¿ Ability to work independently

Click to apply or call 909.391.6196 to express interest and ask questions. We are ready to interview you today! 



Responsibilities

CSR/Dispatcher you will be responsible for responding to customer calls and complaints, communicating with drivers regarding their routes, ETA and other inquires, and inputting data into excel.Knowledge in MS Office Suite will be key to success in this role.



The essential functions of this role include:

  • working in a smoke free environment
  • working up to 2 hrs of overtime per week
  • working weekends
Skills
  • Customer Service
  • Active Listening
  • Telephone Etiquette
  • Typing Skills
  • Follow-up
  • Basic Computer Skills
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 10 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.


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