Customer Service Reprentative

  • location: Durham, NC
  • type: Temp to Perm
  • salary: $14 per hour

job description

Customer Service Reprentative

Are you looking for long term opportunity that enables you to develop your career in customer service?

The Program Representative is responsible for providing administrative and essential operational support to their assigned program(s). The Program Representative will be a team player who is a quick learner, confident, and disciplined serving as a primary coordinate for administrative tasks that support a diverse set of activities the program requires.  This is your opportunity to have an exciting career while making a difference in people’s lives.  Essential Job Duties:  Additional Job Responsibilities include:  • Assist clients through taking incoming calls, and documenting all calls appropriately.  • Make follow up calls as necessary to clients obtaining additional information.  • Provide clean and accurate data entry in applicable software systems. 

• Manage, organize, and coordinate all outgoing mailings.  



Responsibilities

The Program Representative is responsible for providing administrative and essential operational support to their assigned program(s). The Program Representative will be a team player who is a quick learner, confident, and disciplined serving as a primary coordinate for administrative tasks that support a diverse set of activities the program requires. 
This is your opportunity to have an exciting career while making a difference in people’s lives. 
Essential Job Duties: 
Additional Job Responsibilities include: 
• Assist clients through taking incoming calls, and documenting all calls appropriately. 
• Make follow up calls as necessary to clients obtaining additional information. 
• Provide clean and accurate data entry in applicable software systems. 

• Manage, organize, and coordinate all outgoing mailings.  



The essential functions of this role include:

  • working in a smoke free environment
  • working in a non-temperature controlled environment
Skills
  • Customer Service
  • Follow-up
  • Empathy
  • Interpersonal Sensitivity
  • Telephone Etiquette
  • Clerical Work
  • Basic Computer Skills
  • Basic Software Skills
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 7 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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