Remote Customer Service Rep

  • location: Charlotte, NC
  • type: Temporary
  • salary: $11 per hour

job description

Remote Customer Service Rep

Why you and why us? Who are our Customer Service Agents ? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for a high end retail furnishings company. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.



Responsibilities

Essential Functions: The nuts and bolts • Address customer questions and concerns regarding product and delivery information • Provide product information, review alternative solutions if an item is out of stock and place orders for the customer. • Successfully negotiate and appease customers using a variety of methods  • Check inventory, process returns, issue replacements and credits for damaged or defective merchandise • Perform other duties as assigned



The essential functions of this role include:

  • working weekends
Skills
  • Customer Service
  • Telephone Etiquette
  • Basic Computer Skills
  • Typing Skills
Education
  • High School
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: Second

Working hours: 1 PM - 12 AM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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