Construction Customer Service Representative

  • location: Tallahassee, FL
  • type: Permanent
  • salary: $27,040 per year

job description

Construction Customer Service Representative

Fast growing, construction industry manufacturer and distributor seeking superior customer service representative with construction industry knowledge.  This is a great career for the right talent! It is $13 hourly plus commsion and full benefits.  You must have 3 years office customer service experience with Saleforce is a plus!  Background and Drugscreen required

  • Build and maintain rapport with customers
  • Respond to telephone inquiries and complaints
  • Communicate appropriate options for resolution in a timely manner.
  • Inform customers about services available and assesses customer needs.
  • Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness.
  • Salesforce experience 
  • Construction Industry knowledge
  • Techically savvy
  • Microsoft Office /Computer proficiency
  • Manage schedules of service technician’s team in an assigned geographic area 




Responsibilities

  • Build and maintain rapport with customers
  • Respond to telephone inquiries and complaints
  • Communicate appropriate options for resolution in a timely manner.
  • Inform customers about services available and assesses customer needs.
  • Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness.
  • Salesforce experience 
  • Construction Industry knowledge
  • Techically savvy
  • Microsoft Office /Computer proficiency
  • Manage schedules of service technician’s team in an assigned geographic area 


The essential functions of this role include:
  • working up to 1 hrs of overtime per week
Skills
  • Customer Service
  • Troubleshooting
  • Technical
  • Construction Industry
  • Salesforce
  • Scheduling
  • Service Technician
Education
  • High School
Qualifications
  • Years of experience: 3 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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