Do you love customer service? Would you excel making outbound calls?
We are currently hiring call center / collections representatives with a minimum 1+year of experience! Excellent company with PTO, great benefits and growth opportunity to progress your career upon permanent employment!
- Respond in a timely and accurate manner to customer service calls - Make outbound calls to address customer needs and problem solve - Enter data into computer for billing and scheduling purposes - Log information about customer service interactions into systems in a timely and accurate manner
- Possess empathetic, customer service mindset - Multi-tasking ability - Fast learner - Timely
- 1+ year in a prior customer service or office support role required - Ability to resolve issues and concerns in a respectful and professional manner. - Reliability and good tenure is a must!
Provide outstanding customer service
Represent many of the Top Banks and financial services companies
Motivate and guide customers through the collections process
Educate customers on available payment options
Discuss sensitive financial situations
Perform data entry on customer accounts
Establish rapport with customers while providing outstanding customer service
Provide positive outcome for customers and clients
- Call Center Support
- Data Entry
- Customer Service
- Years of experience: 1 year
- Experience level:Entry Level
Working hours: 8 AM - 5 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.