Collections Representative

  • location: Kansas City, MO
  • type: Temp to Perm
  • salary: $14 - $15 per hour

job description

Collections Representative

Do you love customer service? Would you excel making outbound calls?

We are currently hiring call center / collections representatives with a minimum 1+year of experience! Excellent company with PTO, great benefits and growth opportunity to progress your career upon permanent employment!

Responsibilites:

- Respond in a timely and accurate manner to customer service calls - Make outbound calls to address customer needs and problem solve - Enter data into computer for billing and scheduling purposes - Log information about customer service interactions into systems in a timely and accurate manner

Skills:

- Possess empathetic, customer service mindset - Multi-tasking ability - Fast learner - Timely

Qualifications:

- 1+ year in a prior customer service or office support role required - Ability to resolve issues and concerns in a respectful and professional manner.  - Reliability and good tenure is a must!





Responsibilities

Provide outstanding customer service 
  Represent many of the Top Banks and financial services companies
  Motivate and guide customers  through the collections process
  Educate customers on available payment options
  Discuss sensitive financial situations
  Perform data entry on customer accounts
  Establish rapport with customers while providing outstanding customer service
  Provide positive outcome for customers and clients



Skills

  • Call Center Support
  • Data Entry
  • Customer Service
Education
  • High School (required)
Qualifications
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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