Are you service minded and enjoy building relationships with customers over the phone? Are you detail oriented and can juggle multiple priorities at once?
We are hiring an Account Manager who will be the main point of contact for customers. You will handle entering customer orders, answering questions as well as tracking shipments!
Please note that this facility is completely underground in a cave and that the climate conditions are a bit cooler than the outside temperatures. Also there are no windows, the only sunlight you will see is when you come out for breaks.
- Provides customer service, sales and operational support for the Warehouse Center
- Maintains an open-line of communications with customers and is continually engaged with their business
- Researches shipment tracking requests and provides feedback, including resolution of misplaced orders and/or shipments
- Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, packaging, and sending shipment status information
- The AM may also process or prepare import/export documentation and assist in the customs clearance process in some markets
- Data Entry
- Product Management
- Customer Service
- Shipping Receiving (1 year of experience is preferred)
- Order Entry (1 year of experience is preferred)
- Distribution (1 year of experience is preferred)
- Manufacturing (1 year of experience is preferred)
- Manufacturing Customer Service (1 year of experience is preferred)
- Years of experience: 2 years
- Experience level:Entry Level
Working hours: 8 AM - 4:30 PM
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