ATM Customer Support

  • location: Wilmington, DE
  • type: Temp to Perm
  • salary: $17 - $19 per hour

job description

ATM Customer Support

We are currently hiring for experienced ATM Support Specialist to support a team located near Wilmington DE! Qualified candidates will be enthusiastic about assisting customers with their fradulent activity. They will also have prior knowledge of Visa operating rules and regulations.

Monday-Friday 8:00AM-5:00PM $17-19/hour This role is temporary to hire and can start immediatley. 

Responsibilities:

--Investivation of disputes and fradulent activity --Internal and external customer service --Customer Service and support to an inbound call center enviornment

Skills"

--excellent customer service skills  --excellent written and oral communication  --knowledge of the banking industry  --MS Office proficient

Qualifications:

--Must have minimum of 2-3 years of experience or equivalent in a transaction services operation within a bank setting --Requires knowledge of Visa Operating rules and Federal regulations. -- Must have practical knowledge in Bank Card Operations as well as other Transaction Services areas that may include transaction support activities, CIS processing, research and adjustments, reconcilements, ATM, wire transfer and other support areas --45 WPM typing score 



Responsibilities

--Investivation of disputes and fradulent activity
--Internal and external customer service
--Customer Service and support to an inbound call center enviornment



Skills

  • Customer Service
  • Typing Skills
  • Claims Processing (2 years of experience is required)
  • Call Center Support (3 years of experience is required)
  • analyze information (2 years of experience is required)
Education
  • High School
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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