Customer Service Rep

  • location: Louisville, KY
  • type: Temporary
  • salary: $16 - $16.85 per hour

job description

Customer Service Rep

Experienced Customer Service Representative needed.  If you have experience providing top notch customer service in the logistics industry and are able to multitask in a fast paced environment with a keen eye for detail, this may be the right position for you. The CSR is a full time contract position.  Must be available to work Monday - Friday with flexibility to work between the hours of 8AM - 7PM. 

Responsibilities

- Assist customers and business partners via telephone and email 

-Schedule appointments

- Review billing

-Research and resolve missing shipment issues

-Process order changes/cancellations

Skills

  • Customer Service
  • Active Listening
  • Basic Computer Skills
  • CRM
  • Scheduling
  • Logistics
  • Shipping
  • Basic Software Skills
Education

  • High School (required)
Qualifications

  • Years of experience: 1 year
  • Experience level:Experienced
Shift: First

Working hours: 10 AM - 6 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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    Customer Service Rep

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