Call Center Representative Inbound - Bilingual

  • location: Fort Lauderdale, FL
  • type: Temp to Perm
  • salary: $14.75 per hour

job description

Call Center Representative Inbound - Bilingual

Spanish and English Call Center Specialist

Have you ever wondered what it's like working for an elite company that is service and quality driven? An organization that is interested in your professional development and success? Well here's your opportunity to find out! Randstad USA is currently looking for exceptional professionals who have experience delivering excellent customer satisfaction.  The Service Specialist position would require fluent communication in Spanish and English, as this individual will being receiving inbound calls from Spanish and English speakers. The ideal candidate will be compassionate, patient, polite, and professional and can easily adapt to change. 


To QUALIFY for this position:
-Must be fluent with written and oral communication in both Spanish and English  
-Minimum of 1 year of Call Center/High Call Volume experience
-Superior problem resolution and follow up skills
-Ability to work in a fast paced metrics driven setting
-Proficiency in Excel, Word, Microsoft Outlook Email
-Excellent organizational skills and attention to detail required
-Must be able to work a flexible Schedule including weekends
-Must be able to work in a fast-paced environment with daily work processing deadlines


The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
  • Call Center Support
  • Telephone Etiquette
  • Customer Service
  • Basic Computer Skills
  • Typing Skills
  • High School (required)
  • Years of experience: 1 year
  • Experience level:Entry Level
Shift: Second

Working hours: 12 PM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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