Account Representative

  • location: Austin, TX
  • type: Temp to Perm
  • salary: $16 per hour

job description

Account Representative

Are you looking to join a company that can provide great stability and an amazing work culture? Are you a high performer that would like to work for an equally high performing company?

In this role you will be providing a positive customer experience, taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time. 

If you are a go getter with a great can do attitude please read more and apply today!





Responsibilities

  • Assist Customers with phone and email inquiries about order status, payments, refunds and site operation, as well as provide information about  products and services
  • Serve as a liaison between Customers and other departments to communicate information
  • Use common Customer feedback to identify opportunities to continuously improve the Customer Experience
  • Work on independent or cross-functional pilot teams focused on improving products and processes related to Customer Experience
  • Ability to think creatively and use various methods in problem solving; ability to anticipate and resolve problems
  • Work on different product or process pilots focused on improving Customer Experience
  • Use a consultative selling approach; provide current & potential Customer/s with pricing and effectively close the sale
  • Ability to learn and position strategic partner offerings to customers based on customer’s needs


Skills
  • Customer Service
  • Account Management
  • CRM
Education
  • Associates
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 7 AM - 9 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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