customer service

  • location: Des Moines, IA
  • type: Permanent
  • salary: $50,000 per year

job description

customer service

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major manufacturing company is looking for customer service representatives to join the Customer Service team. The Customer Care Support Specialist will take inbound and make outbound calls for a variety of customer and partner related issues.  



Responsibilities

Duties will include but not limited to 

  • Entering, updating, and verifying purchase orders  
  • Working alongside the Accounting departments to assist with A/R, A/P, and other task as needed
  • The day-to-day job includes talking to customers, coordinating with internal teammates on shipping, inventory, scheduling and accounting, processing change orders, verifying shipments are completed accurately and filing invoices
  • Candidates must be able to work independently, as well as part of a team, be accurate, thorough and diligent, and understand the dynamics of a manufacturing environment
  • Must have previous experience with customer service support and assisting an accounting team


Skills
  • Customer Service
  • Interpersonal Sensitivity
  • Active Listening
  • Telephone Etiquette
  • Basic Software Skills
  • Typing Skills
  • Basic Computer Skills
Education
  • High School
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 7:30 AM - 4:30 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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