Call Center Rep

  • location: New York, NY
  • type: Temp to Perm
  • salary: $18 per hour

job description

Call Center Rep

We are working with a company that collaborates with the Government in providing customer service for Medicare and Medicaid benefit recipients. We are seeking candidates who are able to communicate fluently in English and Cantonese or English and Mandarin.  Not only do they seek someone who is fluent in speaking, but also is able to read in Chinese.    The pay is $18/hour Located in Downtown Manhattan/ the Financial District.  This will be an in-office position and face coverings will be provided. The first month provides paid training on location from 8 am - 5 pm Following training, the current shift available is from 11:30 am - 8 pm

Responsibilities

- Speaking to customers in Mandarin &/or Cantonese
- Answering phones
- Logging information in database
- Maintaining Confidentiality



The essential functions of this role include:

  • working in a smoke free environment
  • working weekends
Skills
  • Call Center Support
  • Basic Computer Skills
  • Customer Service
  • Telephone Etiquette
  • Mandarin Language
  • Cantonese Language
Education
  • High School (required)
Qualifications
  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: First

Working hours: 11 AM - 8 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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