Customer Service rep

  • location: Norwalk, CT
  • type: Temp to Perm
  • salary: $12 per hour

job description

Customer Service rep

Randstad is seeking enthusiastic customer service professionals in Norwalk, CT!   Do you have excellent communication skills and enjoy assisting customers? If you are looking for a way to jump-start your corporate career, please apply.   *Must type a minimum of 35 wpm and be available for full-time working hours to be considered.

Responsibilitie

-Handle a high volume of inbound calls daily
-Perform all aspects of call center duties, including but not limited to greeting callers according to account specifications; record and deliver messages, furnish information, accept orders, and relay calls
-Assist in the training of new operators when needed
-Provide efficient, courteous, professional service to clients following company policies
-Maintain courteous, cooperative attitude and display team spirit with all callers, clients, and co-workers
-Become proficient in call handling for all customers by reading the account information consistently
-Make general changes and updates to customer accounts

The essential functions of this role include:

  • working weekends
Skills

  • Customer Service
  • Telephone Etiquette
  • Typing Skills
Education

  • High School (required)
Qualifications

  • Years of experience: 0 years
  • Experience level:Entry Level
Shift: Second

Working hours: 3 PM - 11 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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