Customer Service Representative

  • location: Lexington, KY
  • type: Temp to Perm
  • salary: $14 - $15 per hour

job description

Customer Service Representative

A logisitics company located in Lexngton, KY is seeking a Customer Service Representative to join their team.  This position is responsible for providing customers with high quality, professional customer service with a special emphasis on communications, problem solving, inventory control, and interpersonal skills.  

Responsibilities

  • Assists customers on all issues, acts as a liaison between the customer and personnel, answers questions, offers solutions, and researches issues in a timely and positive manner.
  • Accurate input and verification of merchandise receipts on a timely basis.
  • Issue invoices to the customer on a timely basis, which reflect the current contract rates.
  • Generating cycle counts, verifying the inventory, reconciling all differences and maintaining a detailed inventory in the interest of the customer
  • Processing customer orders on a timely and accurate basis according to customer request.
  • Coordinates all special projects between the customer and personnel.


Skills
  • Customer Service
  • Follow-up
  • Typing Skills
  • Basic Software Skills
Education
  • No Degree Required
Qualifications
  • Years of experience: 2 years
  • Experience level:Experienced
Shift: First

Working hours: 8 AM - 5 PM

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